Royal Synergies Collision greatly respects the privacy rights of our online visitors and recognizes the importance of protecting your information.
Royal Synergies Collision will not sell, rent, or barter your personal information submitted to us through this website. We may from time to time aggregate statistical information regarding our customers, traffic patterns, and site usage, which may contain aggregate information
What information do we collect?
We collect information from you when you contact us to either schedule an appointment for an estimate or the repair of your vehicle. When inquiring through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or year, make and model of vehicle owned. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. (Certain information may help us better respond to your individual needs.)
To improve customer service.
(Your information helps us to more effectively respond to your customer service requests and support needs.)
To send periodic emails. (The email address you provide may be used to provide you with information, respond to inquiries, and/or other requests or questions.)
Royal Synergies Collision retains your personal information only as long as it is required for our business relationship.
What about employment information?
Personal information you may submit in connection with employment inquiries will be used only for recruitment and future internal consideration. It will be accessible solely by persons responsible for recruitment for Royal Synergies Collision entities. This information will be kept no longer than 2 years.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you contact us or provide us with information on our site.
You are in control of the personal information that you provide to us, you can:
Ask for a copy of your personal information
Ask for your personal information to be corrected or updated
Ask us to remove your personal information from our records
To do this, please contact us and Royal Synergies Collision will use reasonable efforts to fulfill your request.
Do we disclose any information to outside parties?
Royal Synergies Collision uses and discloses your personal information only for the purposes it was collected. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Your information may be shared with the appropriate service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters.
We may share your information with third parties acting on our behalf or as permitted or required by law. To reduce the risk of fraud or misuse of personal information, Royal Synergies Collision may also verify your personal information, including but not limited to your address and credit card information, with third party service providers. We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process transactions related to products and services.
Royal Synergies Collision may disclose your information as permitted or required to by law; for example:
to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
to comply with court rules regarding the production of records and information; and
to our legal counsel.
We may release your information only when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Royal Synergies Collision believes that it’s especially important to protect children’s privacy online. Royal Synergies Collision respects all applicable national and international children’s privacy regulations and does not intend or plan to collect personal information from children.
If a minor is to fill out our contact form or interact with our website, we are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and specifically do not collect any information what so ever from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on January 23, 2017